Terms & Conditions

• All items, offers, specifications and prices are correct and believed in good faith to be available at the time of going to press but this may change without notice due to the circumstances beyond our control.
• Goods are not sold on trial basis.
• Goods offered subject to being unsold. In the event of non-availability of goods, we reserve the right to rescind the contract.
• We do not warrant the suitability of goods. Please check the suitability of the products with your system and/or the manufactures before ordering.
• Photographs of products featured may be for illustration and identification purpose only. Minor specifications variations do not entitle the purchaser to rescind the contract.
• If upon a delivery of a system or peripherals to an address which does not meet with our requirements, we will return the systems to base and we will levy an additional charge of £20+VAT.
• We can supply technical support on hardware only by email for 90 days after purchase.

Warranty & Returns

• All goods supplied, except software, mice, joysticks, keyboards, consumables and clearance offer items, carry a minimum of 12 months return to base warranty (unless otherwise stated).
• Systems may be returned under our 1 year back to base warranty with any fault. However for this procedure to run as efficiently a possible the customer should phone us immediately to obtain an RMA.  All repairs under warranty can only be accepted if they have a RMA number provided by our engineering department.
• We advise that you retain all boxes and packaging and use them to transport the goods back to us. If a problem does occur please write the RMA number clearly on the boxes.
• If your system is returned under warranty we cannot guarantee safety of your data. Please make sure a full back up all of your existing data is made before the systems is returned to us.
• We will only be able to support the Operating system supplied. we cannot offer any support for any other software package.
• For certain products a warranty may be available direct with the  manufacture. Any manufacture/ on site arrangement are to be used by the purchaser. For example some Monitors have manufacturers warranty that is on site for 3 years.
• Where items are returned to us for repair under warranty, we do not provide goods on loan.
• Claims for non-functionality must be made within 7 days of receipt, after this date, and in all circumstances after 14 days, repair and not replacement will be offered.
• A restocking fee of up to 15% is charged on returns that provide to be non-defective and we reserve the right to return the goods to you.
• No opened software will be accepted for refund.
• It is imperative that items returned for refund are sent in their original packaging.
• We are not liable for any consequential loss or expenses, however caused (including acts of nature), including incidental return costs.
• All manufacturer guarantees are delt with by the relevant manufactures and you should contact them to arrange return or refund.

Price Effectiveness

• Some prices may change due to circumstances beyond our control. Whilst we endeavour to provide pricing which is correct at the time of going to press, please confirm prices at the time of ordering.
• These statements do not affect and are in addition to the customer statutory rights. Except where stated otherwise, all prices INCLUDE VAT but exclude carriage. E&OE. All pictures, unless otherwise stated, are for illustrative purpose only.